SALONFLOW / A LITTLE GUIDANCE
A little help, whenever you need it.
Booking & changes
Your booking starts as a request. Check its live status in your appointments. You can cancel or reschedule upcoming requested or confirmed visits. Contact the salon about prepaid cancellations and refunds.
Offers & payments
Offers apply only to eligible services and are checked at checkout. Pay at the salon, or use an available online provider. A payment is successful only after the provider confirms it.
Groups & multiple visits
Add up to 20 guests or visits. Group scheduling can find a shared start, the closest available appointments, or a sequence. Times are shown in each salon’s timezone.
Account support
Use password recovery from sign in. Email changes and account deletion currently require support; contact your salon while platform support is being configured.